Privacy Policy

Last updated: [15.15.2026].

Who we are

This website and online psychological service are operated by:

[Manik Hakobyan]
Psychologist / 
Member of the Ordem dos Psicólogos Portugueses (OPP)
Website: www.hogebanonline.com
Contact: [Manehakobyan25@gmail.com]

This Privacy Policy explains how personal data is collected, used, and protected when you use this website and/or engage in psychological services.

2. Commitment to confidentiality

As a licensed psychologist, I am bound by strict professional confidentiality and ethical obligations.

All information shared during psychological sessions is treated as strictly confidential.

This means:

• Information is not shared with third parties
• Session content is protected under professional secrecy laws
• Data is only disclosed in exceptional cases required by law (for example, risk of serious harm to self or others)

3. What data is collected

We may collect and process the following personal data:

• Name and surname
• Email address
• Phone number (if provided)
• Information provided when booking a session
• Information shared during psychological sessions (only what is relevant for therapeutic work)

We do not collect unnecessary or unrelated personal data.

4. Legal basis for processing (GDPR)

Your personal data is processed under the following legal bases:

• Your explicit consent
• The necessity to provide psychological services
• Compliance with legal and professional obligations as a regulated health professional in Portugal

5. Purpose of data use

Your data is used only for:

• Scheduling and managing appointments
• Providing psychological and services
• Communicating about sessions and logistics
• Fulfilling legal and ethical professional obligations

Your data is never sold, rented, or used for marketing or advertising purposes.

6. Data storage and protection

Your personal data is stored securely using appropriate technical and organizational measures.

This may include:

• Password-protected devices
• Secure email communication
• Encrypted messaging applications (e.g., WhatsApp when used)
• Secure WordPress hosting and plugins

Only the minimum necessary data is stored and access is strictly limited.

7. Data retention

Personal data is kept only for as long as necessary for:

• Providing psychological services
• Legal and professional record-keeping obligations
• Ethical requirements of the profession

After this period, data is securely deleted or anonymized.

8. Sharing of data

Your personal data is not shared with third parties except in the following cases:

• When required by law or court order
• When there is a serious and immediate risk to your life or the life of others
• When technical service providers are involved (e.g., hosting, email, booking systems), under GDPR-compliant agreements

9. Your rights under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally applicable)
• Restrict or object to processing
• Withdraw consent at any time (without affecting past lawful processing)

To exercise your rights, contact:
[your email address]

10. Third-party services

This website may use third-party services to operate, such as:

• WordPress and Elementor (website platform)
• Hosting providers
• Email services
• Online video conferencing tools (e.g. Zoom, Google Meet)
• Messaging platforms (e.g. WhatsApp)

These providers may process limited data under their own GDPR-compliant policies.

11. Cookies

This website may use cookies for:

• Basic website functionality
• Security and performance
• Optional analytics (if enabled)

You can disable cookies in your browser settings at any time.

12. Data security disclaimer

While all reasonable technical and organizational measures are taken to protect your data, no method of online transmission or storage is 100% secure. However, all efforts are made to ensure maximum protection of your information.

13. Changes to this policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes. The latest version will always be available on this page.

14. Contact

If you have any questions about this Privacy Policy or your personal data, you can contact:

Email: [manehakobyan25@gmail.com]